- Overview
Kokonut Studio, S. De R.L. De C.V. provides customers with payment options through www.kokonutstudi.com for service reservations.
We are committed to maintaining clear payment procedures and handling customer information in accordance with applicable requirements in Mexico and relevant European data protection regulations.
- Company and Payment Information
Kokonut Studio, S. De R.L. De C.V. is registered in Mexico.
Our company information provided on this website corresponds with the information used for our payment account registration.
Company Name:
Kokonut Studio, S. De R.L. De C.V.
Registered Address:
2ᵃ Cda. Concepción Beistegui 6-2do piso,
Narvarte Poniente, Benito Juárez,
03100 Ciudad de México, CDMX, Mexico
Website:
www.kokonutstudi.com
The billing descriptor displayed on customer payment records will identify the parent company name:
Kokonut Studio, S. De R.L. De C.V.
- Payment Processing
Payments made through our website are processed by Stripe.
Stripe acts as our payment processor and is responsible for processing payment transactions according to its applicable service requirements.
Stripe is not a business partner of Kokonut Studio. Payment processing services are provided separately to facilitate transaction handling.
Stripe may conduct regular payment risk assessments and monitor transaction activity for unusual patterns as part of its payment processing operations.
- Available Payment Methods
Customers may use available payment methods displayed during checkout, including:
Visa
Mastercard
American Express
Apple Pay
Google Pay
Supported electronic wallet payment methods
Available payment options may vary depending on the customer’s location and payment service availability.
- Payment Process
Customers do not need to create or access a Stripe account to complete payment on our website.
After selecting an available payment method and completing the payment process, customers will receive confirmation according to the information provided during the transaction.
Service arrangements and related processes will continue according to the applicable policies published on our website.
- Protection of Customer Information
Kokonut Studio handles customer information according to applicable privacy requirements in Mexico and relevant European data protection regulations.
Customers may review our Privacy Policy for information regarding personal data processing.
Our website uses a cookie banner to manage customer preferences.
Non-essential cookies will only be used after customers select the acceptance option on our cookie banner.
Customers may manage their cookie preferences through the available settings on their browser or through the website cookie controls where applicable.
- Payment Support
If customers have questions regarding payment processing or require assistance with a transaction, they may contact our customer support team.
We aim to respond to customer enquiries within 24 hours.
- Policy Updates
Kokonut Studio may update this Payment Security Policy when necessary to reflect changes in payment procedures or applicable legal requirements.
Any updated version will be published on this page with the revised effective date.